FREQUENTLY ASKED QUESTIONS
Will I be able to edit the website when it’s done?
Yes – if you want to be able to make changes to your site we can send you an admin login and get you started. It’s a fairly straightforward system to use, but if you run into any problems, give us a call!
Yes – all of the sites we build use secure server encryption (the ‘https’ at the beginning of the web address) and the server is under 24 hour monitoring.
Yes – we take regular backups of your website, so even if there is an issue and you need to roll back to an earlier version, that’s no problem.
Once your site is finalised and online, any ongoing work is charged at $69 per hour ($60+ GST). However, we only charge for the minutes spent (be careful of companies that have a 1 hour minimum fee!)
Do you offer hosting services?
Absolutely – we have 3 hosting plans available, with different sizes and storage. All hosting plans include domain name renewal. Find out more about our hosting plans here.
Yes – all of our hosting plans include as many email addresses as you need.
Yes, but you need to move your hosting over to our servers. We only work on sites that we host to make sure everything is safe and backed up, and that your new/updated site will run properly.
You can, but keep in mind that we only work on sites that we host so as soon as you move to another hosting company, we won’t be able to help with any site updates or changes.
Certainly – we can help you move your site and emails.